Gnosis for Her (the “Clinic,” “we,” “us” or words of similar import) respects your privacy and is committed to protecting it. This Privacy Policy describes how we may collect, use and share your personal information in connection with your use of www.gnosisforher.com and any other Clinic-related websites (collectively, the “Website”) and any of the Clinic’s applications, online services, mobile applications, application programming interfaces (APIs) and any other related services (together with the Website, the “Services”). This Policy also explains certain choices you have about how your personal information is used. By using the Services, you consent to the practices described in this Policy, unless further consent is required by applicable law.
You may see other privacy notices when we collect your personal information for certain purposes. Those notices supplement this Policy.
We encourage you to read this Policy carefully before using the Services or submitting any personal information. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time, and your continued use of the Website and Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Information We Collect
When you use our Website and Services, we may collect your personal information when you provide it to us, when it comes linked from other sources or through automated methods. “Personal Information” under this Policy means “personal information,” “personal data” or “protected health information” as defined under applicable law, and generally speaking, may include the following:
Information that identifies you as an individual, such as your name, postal address, email address, phone number, credit and debit card number, license plate information and others;
Unique identifiers, such as your username, password, marketing preferences, browser type, IP address, the equipment you use to access our Website and your usage and navigation details;
Information about health status, provision of health care or payment for health care that can be linked to a specific individual; and
Information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.
“Non-personal information,” on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual.
Personal Information
Information You Provide to Us
We may collect from you directly some or all of the categories listed below when you fill out a form on our Website; use any of our Services; or directly contact us with questions or feedback:
Identifiers such as name, address, email address, phone number, username and similar information;
Demographic information such as preferred language, age, birth date and similar information;
Financial information such as payment card information;
Health information such as symptoms, health coverage, health history and healthcare provider information;
User content such as content in your communications or responses to us; and
Any other information you voluntarily provide to us.
If you decline to provide requested information, we may not be able to provide one or more Services to you, or you may not receive access to certain features of a Service.
Information Automatically Collected From Your Device
When you access and use our Services, computer servers may automatically collect information from your device or browser. In some cases, we limit this collection to non-personal information, but we may collect the following personal information:
Online identifiers such as IP address, device ID, cookies and similar information;
Device and browser information such as internet service provider (ISP), operating system, device type, browser type and settings;
Usage information and browsing history, including usage metrics, diagnostic reports, keystrokes in webforms, content interactions, user journey history, advertising interactions and preferences; and
Geolocation data such as your approximate physical location when you access our Services.
Some of this information is collected through the use of cookies, which help us improve your access to the Services, identify repeat visitors, and better understand site usage. We may contract with third-party service providers to assist us in analyzing Website traffic and performance. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Information From Other Sources
We may work with third parties who assist us in managing or providing Services, such as payment processors, web hosting services, laboratory testing facilities and health departments. We may combine such information with information we collect from you. To the extent such information constitutes personal information, it will be treated in accordance with this Policy and applicable law, including HIPAA.
How We Use Personal Information
We may use the personal information collected for the following purposes, subject to applicable law:
To present our Website and Services to you;
To improve the content and Services we offer;
To provide products or services you request;
To respond to inquiries and support requests;
To provide legal notices or service-related communications;
To detect, prevent or investigate fraud or security issues;
To comply with legal obligations;
To market our Services;
To enable interactive features;
To fulfill purposes for which you provide information; and
For any other purpose described at the time of collection or with your consent.
Sharing Personal Information
We do not disclose your personal information except as follows:
With service providers and contractors assisting in Service delivery, subject to confidentiality obligations;
For legal and regulatory disclosures required by law or legal process;
In connection with business transfers such as mergers or acquisitions; and
With your consent.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical and physical safeguards designed to protect personal information. However, no system can guarantee absolute security. In the event of a data breach, we will notify affected individuals and authorities as required by law.
Additional Information
This Policy also addresses do not track signals, third-party links, children’s privacy, your rights and choices, California privacy rights, and policy updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or wish to exercise your rights under applicable law, please contact us at [email protected].
Privacy Policies of Providers
Certain laboratory or healthcare providers involved in Services may maintain their own privacy policies governing their practices. You agree to review and consent to those policies as applicable.